Our admissions process is straightforward and designed to make the transition into one of our homes as smooth and worry-free as possible. The process can often be completed quickly, sometimes within just a few days.
Admissions Process
Understanding the Admissions Process
The admissions process is straightforward and designed to help make your move into one of our homes as simple and worry-free as possible. The process can often be completed quickly, sometimes within just a few days.
Steps in the Admissions Process:
1
Referral – This can be initiated by you, a local authority, or a family member.
2
Visits – Visit the homes you are interested in and meet our team.
3
Pre-Admission Care Needs Assessment – Conducted by suitably qualified staff from the home.
4
Confirmation – The home confirms they can meet the individual’s needs.
5
Funding Agreement & Contract – Arrangements for funding are finalised, and the contract is issued and signed.
6
Admission – You join our community.
Come Visit Us!
One of our team members will show you around the home and answer any questions you may have. As you move around the home, you’re welcome to chat with other members of our team and our residents. If you would like to join us for lunch, simply let us know—we’d love for you to experience our warm and welcoming environment.
Pre-Admission Assessment
On contacting one of our homes and having visited the home, should you wish to be placed on our waiting list or to join one of our communities, an experienced and qualified member of management will arrange to carry out a “care needs assessment” calling on any specialist advice and reports as necessary. This is an essential process to allow us to identify that our care home is the best place for you and that the service provided is one that will support and meet your requirements.
Our assessment criteria will cover a full range of health and social needs to ensure we know as much as possible about each individual. It is very important that as much information as available is provided during this process. All information will of course be treated with the utmost confidentially. The assessment process helps our care team to build an appropriate support plan for each individual.
We will provide all enquiries with as much information as possible about our Care Homes to help them make a decision. We are happy for a prospective resident to involve their friends, family or other representatives in seeing the Care Home and the facilities we can provide before making the final decision about admission.
In the event that our assessment process identifies that our Care Homes are not suitable for you, we will try to offer advice on how to look for help in a more appropriate setting.
Finance and Contract
Once we’ve established that a place in one of our care homes is appropriate, we’ll guide you through the funding process. Typically, we require two years’ evidence of funding, but we can discuss different funding methods. Once the financial arrangements are confirmed and both parties agree to proceed, we will provide you with a contract, and a mutually convenient admission date will be set.
Admission
Before your admission date, we’ll advise you on what to bring to your new home. We recommend completing a personal belongings inventory to ensure all your possessions are properly accounted for.
Upon joining one of our homes, a personalised Care Plan will be created based on the information gathered during the assessment. This Care Plan outlines the care required to meet your specific needs and lifestyle choices.
While we greatly value the involvement of family and friends in this process, the wishes, views, and best interests of the individual will always take precedence. The Care Plan is continually developed and reviewed in collaboration with the resident, their family, friends, and any other professionals involved in their care and well-being.
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