When you find the right care home, you know. The worry lifts and what felt impossible becomes clear. This is life at Berkley.
Our award-winning homes have been listed multiple times as a top 20 care home by carehome.co.uk, as well as being winners and finalists in the Care Awards 2020. Why? We focus on what makes life worth living. Morning tea on the terrace. Laughter over cocktails. Residents tending gardens they planted themselves. This is what outstanding care looks like.

Kevin, son of resident
Families tell us their loved ones are happier at Berkley. More social, more themselves than they’ve been in years. We provide the care and environment that helps people live well.
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Shrove Tuesday was always about using up the good stuff before Lent. Eggs, butter, sugar: a belly-filling treat before the fasting began. At Berkley, our chefs take pancake day seriously, because we know our residents do too.
Everyone has opinions. Thin and crispy with lemon and sugar, or thick, American-style with berries. There`ll be debates in the bistro and requests for seconds.
One question. Do we have to wait till next year to have pancakes again? Our chefs have been known to make exceptions…
"Not just a job."
Our residents and their families tell us they can see it, and our staff tell us they feel it every day.
It`s in the details. Maybe it`s the anniversary dates we know you`ll never forget, or the fact the biscuits have to be chocolate and nothing else. Could be the cheery `good morning` that sets your day off just right.
We put our residents at the centre of everything we do, and it shows. Come and visit us and see what care reimagined really means.
We know the feeling. We`ve seen it again and again. You stop being a son or daughter and start feeling like a carer.
It happens without you noticing. First, the phone calls that become check-ins. Then the visits spent noticing things that need fixing, and the constant background worry about whether they`ve eaten, whether they`ve taken their tablets, whether they`re lonely.
At Berkley, families tell us this all the time. Then, the relief comes. From knowing their parent is safe, yes – but also from getting the relationship back.
We handle the care. You get to be a son or daughter again.
“February is the month of love. So my friends here tell me.
So I`ve been doing some research. From what I can work out, it involves a lot of chocolate (yummy), cards with hearts on them (thank you very much), and sharing with people you care about that you care about them (I do this anyway, but apparently doing it in February makes it official).
That`s why I rest easy every night. When you are surrounded by people who love you, it makes a bear very happy indeed.”
(Extra) love from Fynn, the bear who cares.
Let’s talk about love.
Valentine`s Day isn`t just about romance. It’s about the grandchild who posts you drawings with ‘Grandma’ spelled three different ways, or the neighbour in the room next door who knocks to walk along to lunch together. It`s about the care assistant who comes in on their day off to help get your garden terrace ready for spring.
At Berkley this is how we do it all year round.
If you want to find out more about our approach to care, give us a call. We’d love that.
At Berkley, our treatment rooms and salons are havens for residents who fancy a facial, a gentle massage - or just an hour of calm, surrounded by essential oils and peaceful music.
When you`re living in a care home, treats and treatments don’t need to be things you fit in around a busy life. You can fit a busy life around your treatments.
And our therapists know their regulars: who likes a chat, who prefers quiet; who comes every week and who saves it for when they really need it.
We know our residents deserve this. And we love to give them the time to enjoy it.
Drop in and visit us and see for yourself.
Visit the homes you're considering and trust your instincts about whether it feels welcoming. Look for places where residents seem comfortable and staff have time to chat. Each of our 12 homes has its own character. Book a tour to see which one feels right for your family.
Yes, we do our utmost to cater for couples. Depending on the specific home, you may be able to share a room or have separate rooms if preferred. Our staff coordinate care plans for both partners and offer activities designed for couples.
Care funding can be complex, involving personal savings, property, pensions and potential council support. We help families understand the options available. Read our complete guide to care funding for detailed information about costs and financial assistance.