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Our Home Manager – Cindy Alland

My name is Cindy Alland. I have worked in the Older Care industry for approaching 40 years and, in that time, have held numerous roles and faced just about every challenge there is!

Starting at ‘Grass roots’ I worked my way up from Carer, Senior, Head of Residential, Home Manager, Regional Business operations and then became an independent Interim manager and trouble shooter. I have managed care homes in multiple counties across England consisting of Residential, Dementia, Nursing and Sheltered/Assisted living – from small 26 bed homes to upwards of 90 beds.

I have also had overlapping spells of property development along the way and, most recently, my husband and I have moved into the house we have been building for the last few years.

I  love to travel, spend time with my family, and am a keen gardener.

My work ‘passion’ though, is making a positive difference. I strive to empower those I work with to be the best they can, to create an environment that residents can feel supported and loved and staff can feel proud and valued.

I treat everyone with respect, as I would want to be treated. My door is always open. I want staff, residents and their families to know I am there for them. Well led staff create the best outcome for all. Enrichment of the lives of our residents and team is what I work towards. Person centred care, empathy and compassion are my focus to deliver the best I can.

The Teams

On top of the industry-leading training that all our staff undergo on joining us, our teams are chosen for more than that. Compassion, understanding and a positive disposition are all key factors when looking for new recruits.

Having a team that gels and enjoys life is one of the main reasons our care is so highly rated. When people enjoy what they do and feel supported and appreciated, everyone benefits. Whether it’s care, hospitality, beauty, fitness or maintenance, our team is one.

Health & Care Team

The weekly visits from our local GP support our healthcare professionals, from our Registered General Nurses, to the carers & chiropodists – every one of the team is dedicated to the health and wellbeing of our residents.

The Beauty & Wellbeing Teams

From general wind-down time to pampered luxury. This team is there to support the parts of life that embellish and enhance our natural state. Whether it is aiding relaxation through therapies, or simply polishing the nails up, our team is here to make you feel good.

The Catering & Events Team

We pride ourselves on our attention to community and the home’s social scene. To enhance the experience for our residents and their families, we have a dedicated team of people whose sole focus is on ensuring that entertainment is second to none and the dining experience is akin to that you would expect to find in a top class establishment anywhere in the city.

Admin & Housekeeping Team

Making sure Portobello Place runs like clockwork is down to our specialist admin teams who make residents’ and visitors’ comings and goings seamless. Always one step ahead and planning on your behalf, the Admin & Housekeeping team is here to make sure everything ticks over and nothing is too much trouble.

Our People

Portobello Place care home is focused on people and their wellbeing. Whether it’s our residents, their families or our team, it is of paramount importance to us that everyone is cared for and has the opportunity to learn, evolve and grow with us.

Residents arrive at Portobello Place with a rich variety of life stories, a breadth of experiences and talents, abilities and skills galore! By encouraging the sharing of stories and discovering each individual in detail, we are able to create the vibrant atmosphere that we are now lucky enough to enjoy.

Our Residents

Every single person in the Portobello Place team has the wellbeing of the people living here at the heart of all that they do – the standard of residential, respite and day care that we provide and the lifestyle you can have here are unlike anything you’ll find in any other residential care home in Buckinghamshire.

The social scene at Portobello Place is of great importance to our residents and is central to our philosophy of care, which is based around people’s unique life stories and the sharing of these with each other. This helps to promote a family-like atmosphere within the home in which each individual is valued and cherished. It is well noted by families and friends in the reviews section of our profile on carehome.co.uk

The staff are all so kind and helpful, and they have time to talk to you and that’s important. The food is always lovely, and its nicely served

RESIDENT OF A BERKLEY CARE GROUP HOME

Friends & Family

…the handling of the Covid -19 crisis and how this has been led by the management team has been exemplary. As a daughter of a resident it has been so welcome to be kept informed by the Zoom meetings and regular email updates.

Daughter ofRESIDENT OF A BERKLEY CARE GROUP HOME

Our Care Team

I have managed care homes in Buckinghamshire for a while now, but when I first came into Portobello Place I couldn’t believe how amazing it is. When you add to that the wonderful team here, it’s a brilliant combination and our residents are so well looked after.

GENERAL MANAGER

Our Reviews

Reviews are a key measure of our service quality. They offer us invaluable insight into what we’re doing well and where we need to improve. They enable us to understand your experience better and tailor our services to meet your needs more effectively. If you have a few moments, please take a moment to share your positive experiences; your feedback fuels our growth and commitment to delivering the best service possible.

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Request a Brochure

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Book a Tour

Arrange a tour of Portobello Place with our general manager
Book a tour of Portobello Place Care Home

Contact Us

The Portobello Place team is always on hand to answer your questions. Please get in touch today to find out more.

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