Luxury care at Portobello Place

Portobello Place in Chesham offers residential, dementia, respite and palliative care under one roof. Every resident receives a personalised care plan designed around their history, interests and preferred routines, so support feels like an extension of the life they've always lived. Whether someone joins us for a short break after hospital or makes Portobello Place their permanent home, the care is consistent, dignified and delivered by a team that genuinely knows them.

Portobello Place is on Chartridge Lane in Chesham, Buckinghamshire (HP5 2SH), on the edge of the beautiful Chiltern Hills. The home is easily reached from Amersham, Berkhamsted and the wider Chilterns, with good links into north-west London. Families visiting from further afield appreciate the gentle country setting, while local relatives love that daily pop-ins are simple and stress-free.

Portobello Place has been designed to feel like a five-star hotel with a strong sense of home. Residents enjoy beautifully appointed lounges, a private screening room for films and sport, elegant private dining rooms for family celebrations, a salon and thoughtfully landscaped outdoor spaces. Our events team plan something different every day, from art classes to outings in our dedicated transport, so life here stays varied, sociable and stimulating.

Yes. Dementia care at Portobello Place is rooted in knowing each person. Our team receive specialist dementia training and work closely with families to understand life history, preferences and the small rituals that matter. From familiar music and art therapy to gentle walks in the Chilterns air, we create calm, stimulating days. Families often notice visible improvements in wellbeing within the first few weeks of moving in.

Visit in person, more than once if you can, and at different times of day. Notice how staff speak to residents, how clean and cared-for the home feels, what the food is like and whether there's laughter. Ask about staff turnover, how care plans are reviewed and what happens if needs change. At Portobello Place, we welcome unhurried tours and encourage families to stay for a meal to get a true feel for daily life.

Trust your senses. A good care home smells fresh, sounds lively and looks lived-in rather than institutional. Watch the team: are they unhurried, warm and respectful? Ask to see a suite, the dining room and outdoor spaces. Look at the activity board, chat to residents if you can, and ask how the home handles changing care needs. Portobello Place welcomes every question, including the difficult ones.

Portobello Place operates on a simple, all-inclusive weekly fee with no hidden costs or surprise bills. That covers accommodation, care, meals, drinks, activities, salon appointments, use of all facilities and outings with our dedicated transport. Weekly fees vary depending on the suite and level of care, so our team will happily provide a tailored quote and walk you through the details during your visit.

Not typically. Portobello Place offers respite stays from as little as a week, which is ideal if you're recovering from hospital, if a primary carer needs a break or if you'd like to experience the home before making a permanent decision. Many of our respite guests tell us they didn't want to leave, and a number return as permanent residents. Our team will talk through minimum dates when you enquire.

Absolutely. Family is central to life at Portobello Place. Visit whenever you like, join in activities, stay for a meal, or use our private dining rooms for birthdays, anniversaries and family gatherings. We keep relatives in the loop with regular care plan conversations and are always reachable by phone. The relationship between resident, family and our team is what makes the home feel truly like an extension of home.